Option ONE (Pay-as-you-need-us)
Some companies do not want to be tied into a service contract, because they feel that do not have regular IT problems to warrant the costs. Other companies feel they cannot afford IT support and will try to deal with IT issues themselves. However, in these cases, there are times when they do require some expert assistance.
The EDS pay-as-you-need-us IT support option may suit your business.
Option 1 is where you only pay for the support when you need our expert support or assistance. We have a reasonable call out charges and engineer rates to suit the level of support required including remote support which fixes around 90% of issues without having to visit the site.